Now Accepting Wedding & Event Orders

Bulk sweets for weddings, engagements, birthdays, and corporate events. Special Discounts Available for a Limited Time!

Custom Cakes Made to Order

Birthday, wedding & celebration cakes designed your way. Visit our shop to see the designs.

Build Your Career With Mushtaq Sweets

We have been handcrafting authentic Pakistani sweets in Middlesbrough since 1995. As the business grows, we are looking for talented people who share our commitment to quality, care and doing things properly.

A trusted local name

Over 25 years of tradition, quality and loyal customers across the North East.

A growing business

Retail, wedding and event catering and custom cakes — with room to grow further.

A supportive team

A close-knit, family-run team where your ideas are listened to and valued.

Open Position

Now accepting applications

Business Analyst / Consultant

  • 109 Victoria Road, TS1 3HY, UK
  • On-site, Mushtaq Sweets
  • Business & Operations
Apply Now

01 Role Overview

The Business Analyst / Consultant is responsible for analysing business operations, identifying areas for improvement and providing practical advice and solutions to support the organisation's objectives, efficiency and growth.

02 Key Duties & Responsibilities

  • Analyse existing business processes, procedures and operational activities to identify areas for improvement.
  • Gather and assess business requirements through discussions with management, employees, clients and other relevant stakeholders.
  • Review business performance, financial information and operational data to identify trends, risks and opportunities.
  • Prepare reports, recommendations and business proposals based on research and analysis.
  • Advise management on strategies to improve efficiency, productivity, profitability and overall business performance.
  • Assist with the development and implementation of new business processes, systems and working practices.
  • Identify operational problems and recommend appropriate solutions.
  • Support business planning, budgeting, forecasting and performance monitoring.
  • Conduct market, competitor and industry research to support strategic decision-making.
  • Develop process maps, business requirements and other documentation where required.
  • Monitor the effectiveness of implemented changes and recommend further improvements where appropriate.
  • Liaise with internal departments, external suppliers, clients and other stakeholders to ensure business requirements are understood and achieved.
  • Support management with project planning and the implementation of business improvement initiatives.
  • Identify potential business risks and assist in developing appropriate risk-management measures.
  • Provide professional business advice and consultancy support to management and relevant stakeholders.
  • Prepare and deliver presentations, reports and recommendations to senior management.
  • Maintain accurate records and documentation relating to business analysis and consultancy projects.
  • Undertake any other reasonable duties consistent with the role of a Business Analyst / Consultant.

03 Skills & Competencies

The successful candidate will bring the following strengths to the role:

Analytical thinking

Strong analytical and problem-solving abilities, with the confidence to interpret complex business information.

Clear communication

Excellent written and verbal communication skills when working with management, colleagues and clients.

Organisation

Good organisational skills and the ability to manage competing priorities and deadlines.

Independent & collaborative

Able to work independently on assignments and collaboratively as part of a wider team.

Evidence-based advice

Provides clear, evidence-based recommendations that support confident business decision-making.

Reporting & documentation

Comfortable producing reports, process maps and professional documentation to a high standard.

04 How to Apply

  1. Prepare your documents. An up-to-date CV and a short covering letter explaining why you are suited to the role.
  2. Email your application. Send it to bestbros780@gmail.com with the subject line “Application – Business Analyst / Consultant”.
  3. We will be in touch. Shortlisted candidates will be contacted to arrange an interview at our Middlesbrough shop.

We welcome applications from all suitably qualified candidates.

Don't see the right role?

We are always happy to hear from hard-working people who love what we do. Send us your CV and we will keep it on file for future openings.